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Excerpt from "Guidebook for Performance-Based
Services Acquisition (PBSA) in the Department of Defense"
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The PBSA team should be a customer-focused, multi-functional team that plans and manages service contracts throughout the life of the requirement. The requirement may be for a single function or for multiple functions. Estimated dollar value should not be the sole determinant of the amount of effort devoted to the acquisition. Previously, it was common for contracting and other functional experts to work independently in acquiring services. This should be a thing of the past. It is essential that all stakeholders --users/customers, acquisition personnel, and industry -- be involved throughout the service acquisition life cycle, from the requirements analysis phase through contract award and administration.
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